Monthly services.

  • Close-up of a round, brown coin with the word 'Aen' engraved in the center.

    Bronze: Essential Care ($119 per month, per device)

    Who it's for: Small businesses needing foundational security and critical data protection for their files.

    Includes:

    ✔ 24/7 Device Health Monitoring

    ✔ Automated Security Patching

    ✔ Secure Cloud File Backup

    ✔ Managed Antivirus

    ✔ Remote Business Hours Support

  • A circular silver container top with the word 'Aen' engraved on it, set against a black background.

    Silver: Secure Plan ($149 per month, per device)

    Who it's for: Businesses that need comprehensive security to defend against modern cyber threats and ensure data is protected.


    Everything in Essential Care - PLUS:

    ✔ Advanced Endpoint Security (EDR)

    ✔ Advanced Email Security & Phishing Protection

    ✔ Ongoing Microsoft 365 Security Management

    ✔ Quarterly Security Health Report

  • A close-up of a gold-colored bottle cap with the word 'Aen' embossed on it.

    Gold: Full Protect ($199 per month, per device)

    Who it's for: Businesses where downtime is not an option, or those with strict compliance needs, requiring rapid recovery and strategic IT partnership.

    Everything in Silver PLUS:

    ✔ Full System Backup & Business Continuity (BDR)

    ✔ Priority Support with SLA (1-Hour Critical Response)

    ✔ Compliance & Policy Assistance (HIPAA-Ready)

    ✔ Quarterly Strategic Business & Technology Review

Hourly services.

Scheduled IT Support

$150 per hour

Availability: Monday - Friday, 9:00 AM - 5:00 PM MST (by appointment)

Perfect for planned projects, routine maintenance, and non-urgent issues. By scheduling your service in advance, you get expert help at our standard rate to keep your business running smoothly without disrupting your workflow.

This is ideal for:

  • New computer setups and employee onboarding

  • Software installation and upgrades

  • Network configuration and tune-ups

  • Planned hardware installations (printers, monitors, etc.)

Priority Response

$225 per hour

Availability: Monday - Friday, 9:00 AM - 5:00 PM MST

When business stops because of a critical IT failure, you need help now. This service gives you priority, front-of-the-line access to an expert technician to resolve emergencies that are actively impacting your operations.

This is ideal for:

  • Server or network outages

  • Inability to access critical business applications or data

  • Sudden and severe system performance issues

  • Suspected cybersecurity incidents

After-Hours & Weekend Support

$225 per hour

Availability: Evenings, Weekends, and Holidays

Business doesn't always stop at 5:00 PM. For any IT issue that arises outside of our standard business hours, we're here to help. This service ensures you have access to expert support when you need it most, minimizing downtime and protecting your weekend.

This is ideal for:

  • Any critical emergency that occurs after 5:00 PM or on a weekend

  • Planned project work that must be done outside of business hours to avoid disrupting your team